We are committed to your satisfaction by providing the highest quality seeds and kits. We back up this commitment with an easy return policy. Note: Please allow the recommended germination and growing times provided in the product info before considering a return.
If any item is damaged during shipping, please call customer service at 866-232-5463, and we will replace it. If the item is no longer available, we will refund it.
Your seeds were carefully selected to ensure the highest quality and germination rate. Still, on a very rare occasion, nature will throw us a dud. If your seeds didn’t sprout, we’ve got you covered. Need replacements? It’s as easy as clicking the button below and filling out a short form.
- Please have a valid order number and date of purchase to begin the return process.
- Products not purchased on BuzzySeeds.com should be returned at the original purchase location.
- We accept returns on clean, unused items.
- All replacement items depend on inventory and seasonal availability. Returns for items no longer available will be refunded.
How to Return Products
To return an item purchased on BuzzySeeds.com in accordance with our return policy, please use the following address:
121 Progress Avenue
Pottsville, PA 17901
Please include the following in the return package:
- Name (first and last)
- Phone Number
- Email Address
- Address for replacement
- Order #
- Your original packing slip
Note: When returning your item, we recommend shipment tracking or delivery confirmation to ensure safe arrival, as items lost in shipping cannot be refunded.
Please allow 1 to 2 weeks for us to process your return after it arrives to us. We will replace the item or refund using the original payment method.
If you have any additional questions regarding our return policy, please contact us at firstname.lastname@example.org